Privacy & Data Protection

 

At Quiberhll™, thoughtful living also means treating personal information with care. This Privacy Policy explains how Shaanxi Zhihui Lightyear Technology Co., Ltd. collects, uses, stores, and shares information when you browse our website, contact us, create an account, or purchase our home organization products.

By accessing or using our website, you acknowledge the practices described below.

1. Information We May Collect

We collect information that helps us operate our store, process purchases, provide customer support, and improve the shopping experience.

Information You Provide

You may provide personal information when you:

• Place or update an order

• Create a customer account

• Join an email list or promotion

• Request customer assistance

• Submit a review, form, or inquiry

This information may include:

• Name

• Email address

• Telephone number

• Shipping and billing address

• Order and transaction details

• Messages sent to our support team

Payment information is processed by authorized third-party payment providers. Quiberhll™ does not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Website pages viewed

• Referring website or advertisement

• Approximate location based on IP address

• Shopping and browsing activity

• Cookie and similar technology data

2. How We Use Information

We may use collected information to:

Fulfill Your Order 📦

• Confirm and process purchases

• Arrange delivery and provide tracking updates

• Manage returns, refunds, or replacements

• Detect payment or shipping issues

Provide Customer Support

• Respond to product and order questions

• Review complaints or service requests

• Communicate important account or policy updates

Improve the Quiberhll™ Experience

• Understand how visitors use our website

• Improve store navigation and product presentation

• Recommend relevant home storage products

• Develop more useful organization solutions

Protect Our Store

• Prevent fraud and unauthorized transactions

• Maintain website and account security

• Enforce store policies and legal requirements

Send Marketing Messages

With your permission, we may send product updates, organization inspiration, promotions, or special offers. You may unsubscribe at any time using the link included in the message.

3. Cookies and Similar Technologies

Quiberhll™ may use cookies, pixels, tags, and comparable technologies to keep the website working properly and understand how visitors interact with it.

Cookies may be used for:

Essential Functions
Supporting the shopping cart, checkout, account login, security, and basic website operation.

Performance and Analytics
Helping us understand traffic, page performance, and customer navigation.

Personalization
Remembering preferences and displaying more relevant products or content.

Advertising
Measuring advertising performance and helping approved advertising partners display relevant promotions.

You may manage cookies through your browser or available consent settings. Disabling certain cookies may affect the performance of shopping, account, or checkout features.

4. When Information May Be Shared

We do not sell or rent personal information in the ordinary meaning of those terms.

Information may be shared with trusted providers that help us operate the store, such as:

• Website and e-commerce platforms

• Payment processors

• Shipping and fulfillment providers

• Customer support services

• Analytics and security providers

• Email and marketing platforms

• Advertising and measurement partners

• Professional, regulatory, or legal advisers

These providers may only receive information reasonably necessary to perform their services and are expected to handle it according to their own privacy and security obligations.

5. Advertising Partners

We may work with advertising and analytics platforms, including services operated by companies such as Meta, Google, or other approved partners.

These services may use cookies or similar technologies to:

• Measure advertisement performance

• Understand interactions with our website

• Limit repeated advertisements

• Display content that may be more relevant

Advertising providers operate under their own privacy policies and settings. You can usually manage personalized advertising preferences directly through the relevant platform or device settings.

6. Payment and Data Security 🔒

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

These measures may include:

• Encrypted website connections

• Secure third-party payment processing

• Restricted access to customer information

• Fraud prevention and transaction monitoring

• Security reviews and system protections

No online service can guarantee absolute security. Customers should also protect account passwords and avoid sharing sensitive information through unsecured communication channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders and customer requests

• Maintain business and transaction records

• Prevent fraud and resolve disputes

• Meet tax, accounting, and legal obligations

• Enforce our store policies

Retention periods may vary depending on the type of information and the reason it was collected.

8. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information

• Correct inaccurate information

• Request deletion of eligible information

• Object to or restrict certain processing

• Withdraw previously given consent

• Unsubscribe from promotional emails

• Request information about certain data-sharing practices

Some requests may be limited when information must be retained for legal, security, fraud-prevention, or transaction-record purposes.

To submit a privacy request, contact:

service@qolhbh.com

We may need to verify your identity before completing certain requests.

9. Email Preferences

Order confirmations, shipping notices, and service-related messages may be sent when necessary to manage a purchase or account.

Promotional emails are optional. Each marketing email will include an unsubscribe method, and requests may take a reasonable period to process.

Unsubscribing from promotional content will not prevent essential messages relating to active orders or customer service requests.

10. Children’s Privacy

Our website and products are intended for general adult shoppers and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13. If a parent or guardian believes that a child has submitted personal information, they may contact us to request its review and removal.

11. External Websites

Our website may include links to payment providers, social media platforms, shipping services, or other third-party websites.

Quiberhll™ does not control the privacy, content, or security practices of external services. We encourage users to review each third party’s policies before providing personal information.

12. International Processing

Our customers, service providers, and business systems may operate in different countries.

As a result, information may be processed or stored outside the customer’s country of residence, where privacy laws may differ. When required, we take reasonable steps to use appropriate safeguards for international data handling.

13. Policy Updates

We may update this Privacy Policy when our services, business practices, technology, or legal obligations change.

The revised version will be published on this page with an updated effective date. Continued use of the website after an update indicates acknowledgment of the revised policy.

14. Contact Our Privacy Team

Questions about this Privacy Policy or the handling of personal information may be directed to:

Brand: Quiberhll™
Company: Shaanxi Zhihui Lightyear Technology Co., Ltd.
Email: service@qolhbh.com

At Quiberhll™, we design home organization products to bring greater clarity and comfort into everyday spaces. We apply that same thoughtful approach to the information customers share with us.